The DWP needed an omni-channel experience that enabled them to make their jobs easier. The application enabled users to perform feedback, read the latest news, learn new skills and search across the entirety of DWP for contacts.
A new character was created called ‘Digi’ which was built as a friendly face and digital assistant to help the user. The user could ask Digi anything they wanted via a chat interface.
Other projects
- Empowering Conservation StorytellersEquiping WWF Australia’s content creators with intuitive tools.
- Keeping the Organic EdgeEnsuring that Levande goes through a modern replaftorm of the digital experience platform while retaining all their years of organic traffic
- Refreshing Geoscape’s Digital PresenceDesigning a new web experience for Geoscape Australia that enhances their market positioning in the geospatial intelligence sector.