The DWP needed an omni-channel experience that enabled them to make their jobs easier. The application enabled users to perform feedback, read the latest news, learn new skills and search across the entirety of DWP for contacts.

A new character was created called ‘Digi’ which was built as a friendly face and digital assistant to help the user. The user could ask Digi anything they wanted via a chat interface.


Other projects

  • Data Pinata Battle
    Season 4 of Data Pinata where people battle it out online for free mobile data every single day over summer.
  • Empowering Conservation Storytellers
    Equiping WWF Australia’s content creators with intuitive tools.
  • Keeping the Organic Edge
    Ensuring that Levande goes through a modern replaftorm of the digital experience platform while retaining all their years of organic traffic